Refund and Cancelation
Cancellation & Refund Policy Last updated on 28-02-2024 17:07:49 GLOBAL FOOTWEAR INDUSTRIES believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:
• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• GLOBAL FOOTWEAR INDUSTRIES does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the GLOBAL FOOTWEAR INDUSTRIES, it’ll take 6-8 Days days for the refund to be processed to the end customer.
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Please refer to our Return and Refund Policy for information on our return and refund procedures.
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Global Footwear Industries is dedicated to delivering a seamless and enjoyable shopping experience to all our customers. Our policies are designed with your best interests in mind, and we encourage you to familiarize yourself with them for a trouble-free online shopping experience with us.
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Global Footwear Industries is a diverse e-commerce platform offering a range of quality products at competitive prices. We ensure that each product is scrutinized and authenticated by our dedicated team. Despite this, issues can arise during transit or delivery. In such cases, we urge our customers to follow our outlined rules and guidelines for a smoother online shopping experience.
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Customers can seek assistance from our responsive customer service team under the following conditions:
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– Receipt of a damaged or non-functional product
– Missing item in the delivery box with a broken safety seal
– Received a different product than ordered (color, size, design discrepancy or a completely different item)
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– The product was not received by the customer
Should any of these issues arise upon product receipt, we advise contacting our customer service team within 24 hours. Reach us via email at globalfootshoes01@gmail.com using the following format:
Subject: Return Request (Order ID)
Email Body:
Order Id:
Customer Name:
Delivery Address:
Contact Number:
Reason for return:
How to Return a Product?
To ensure the returned product arrives at the Global Footwear Industries Showroom promptly and safely, please adhere to the guidelines below. Failure to comply may lead to delays in refund or request rejection.
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– Repackage the item in its original packaging
– Clearly indicate the Order ID, Name, and Address inside the package
– State the recipient’s address and Order ID on the package’s front side
– Ensure the item is clean and secure with its original tags, labels, documentation, and barcodes within the package
– Choose a logistics company that provides a tracking ID for easy tracking and safety
assurance
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Guidelines for Simplified Returns and Refunds
Global Footwear Industries has established rules for returns and refunds to avoid confusion, miscommunication, or fraudulent activities. Following these guidelines ensures a smooth customer experience.
– Customers can return items through a reputable courier service of their choosing
– Courier charges for item returns are not covered by Global Footwear Industries
– To ensure successful return and refund, items must be unused, unworn, clean, and returned in the original delivery box
– All original packaging, labels, barcodes, and tags must be intact; otherwise, the return will be rejected
– The Global Footwear Industries warehouse address must be accurately written on the package
– No refunds or compensation are offered in the event of a price drop after order placement or receipt
– Return and refund requests must be made via the given email address.
– Do not return products without receiving an acknowledgment from our team
– Discounted or exempted amounts are not eligible for refund
For further inquiries, feel free to contact us at: www.globalshoes01@gmail.com">www.globalshoes01@gmail.com
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Intellectual Property
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Ownership
All content and materials on Global Footwear Industries, including text, graphics, logos, images, and software, are owned by or licensed to us and are protected by intellectual property laws.
Trademarks
The names, logos, and trademarks of Global Footwear Industries are our exclusive property and may not be used without our prior written consent.
Limitation of Liability
Global Footwear Industries is provided “as is,” and we make no warranties or representations regarding the accuracy, reliability, or availability of our services. We are not liable for any direct, indirect, incidental, special, or consequential damages.
Changes to Terms
We may update these Terms from time to time. The latest version will be posted on our website with the updated date.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Global Footwear Industries, Plot No. 35, Competent Industrial Park, Jerh, Faridpur, Bareilly, Uttar Pradesh, India- 243503 or Call us on- +91- 7217077501
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